At y999game, your personal information is treated with the same seriousness as your funds. This Privacy Policy explains what data we collect when you use Pakistan's trusted betting platform, how we use it, who we share it with, and what rights you have over your own information. We've written this in plain English — not legal boilerplate — because we want you to actually understand it.
Plain language summary: y999game collects personal data to operate your account, process your PKR transactions, and keep the platform secure. We do not sell your data. We do not share it with anyone outside what's described in this policy. You have genuine rights to access, correct, and delete your data — and exercising those rights is straightforward. If you have questions, email us at support@y999game.biz.
y999game is an online betting and gaming platform accessible at y999game.biz. When this Privacy Policy refers to "y999game", "we", "us", or "our", it means the operating entity behind the y999game platform. When it says "you" or "your", it means any person who visits y999game.biz, creates an account, or uses any of the platform's services — including cricket betting, sports betting, crash games, virtual sports, and live cricket score tracking.
y999game acts as the data controller for all personal information collected through the platform. This means we are responsible for deciding how and why your personal data is processed. For any privacy-related questions or requests, you can contact us directly at support@y999game.biz.
y999game collects the following categories of personal data. We only collect what we genuinely need to provide the platform's services safely and legally.
| Category | Examples | Why Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, nationality | Account registration, age verification, KYC compliance |
| Contact Data | Mobile number, email address | Account communication, support, security alerts |
| Financial Data | Easypaisa/JazzCash account reference, bank account details (masked), deposit and withdrawal history | Payment processing, fraud prevention, anti-money laundering |
| Transaction Data | Bet history, game history, deposit amounts, withdrawal requests, bonus usage | Account management, dispute resolution, responsible gaming monitoring |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Security, fraud detection, platform optimisation |
| Usage Data | Pages visited, features used, time spent on each section of y999game | Platform improvement, understanding how Pakistani players use the service |
| Communications Data | Support chat transcripts, email correspondence, complaint records | Quality assurance, dispute resolution, regulatory compliance |
| Verification Documents | CNIC copy, selfie/photo, proof of address, payment method proof | KYC verification, anti-fraud checks, withdrawal processing |
y999game does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data — except where a CNIC copy is required for identity verification, in which case it is used solely for that purpose and stored securely.
y999game collects your personal data through the following channels:
y999game uses your personal data for the following specific purposes. We do not process your data for any purpose not listed here without first obtaining your explicit consent.
To create, maintain, and manage your y999game account — including processing your bets, crediting winnings, managing your balance, and applying bonuses. Without your identity and contact data, we cannot operate your account. This is the core purpose for which all y999game players share their information with us.
To process your deposits and withdrawals in PKR through Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, or card. y999game processes payment reference data to confirm transactions and match deposits to the correct player account. We never store full card numbers or full mobile wallet PINs — these remain with your payment provider.
To verify that you are who you say you are, that you meet the minimum age requirement (18+), and that your payment method belongs to you. This is both a legal requirement under anti-money laundering regulations and a practical security measure to protect Pakistani players from account fraud.
To detect and prevent fraudulent activity — including multiple account creation, payment fraud, bonus abuse, and any attempt to exploit y999game's systems. Technical data such as IP addresses and device fingerprints are used specifically for this purpose. y999game takes the security of its players' accounts and funds seriously, and fraud prevention is central to that commitment.
To respond to your enquiries, resolve disputes, and investigate complaints. Support interactions are recorded and retained for quality assurance and in case a dispute requires review at a later date.
To identify patterns in your betting behaviour that may indicate problematic gambling and to reach out with information about responsible gaming tools. y999game's responsible gaming commitment includes proactive monitoring, and this requires access to your transaction and gameplay history.
To send you information about y999game promotions, new features, and seasonal offers — such as PSL and ICC tournament promotions — by email or SMS, if you have not opted out. You can opt out of marketing communications at any time by contacting support@y999game.biz or using the unsubscribe link in any email we send you. Opting out of marketing does not affect your account operation.
To analyse how Pakistani players use y999game and to improve the platform — for example, identifying sections that are hard to navigate on mobile, or game categories that players are looking for but cannot find. This analysis uses aggregated, anonymised data wherever possible.
y999game processes your personal data under the following legal bases:
y999game does not sell your personal data to any third party. Full stop. We share data only in the following limited circumstances, with organisations that are contractually bound to protect it:
y999game will never share your personal data with advertisers, data brokers, or any other commercial entity for marketing or profiling purposes. Your data is used to operate the y999game platform for you — not to generate revenue through selling your information.
Pakistani players understandably have questions about how their payment information is handled — particularly given the widespread use of mobile wallets like Easypaisa and JazzCash where the same account is also used for everyday transactions.
y999game handles payment data as follows. When you make a deposit via Easypaisa or JazzCash, the transaction is processed directly through the payment provider's secure API. y999game receives a transaction confirmation reference and the amount — not your mobile wallet PIN, not your full mobile number in a way that would allow us to initiate transactions on your behalf, and not any credential that would give us access to your wallet.
For card transactions (Visa/Mastercard), y999game uses a PCI DSS-compliant payment gateway. Full card numbers are never stored on y999game's servers — the payment gateway tokenises card data and only the token is retained for any future withdrawal matching. If you are ever asked to provide your full card number or wallet PIN through a channel other than the official y999game.biz payment interface, treat this as a phishing attempt and report it to support@y999game.biz immediately.
y999game uses cookies — small text files stored on your device — and similar tracking technologies to operate the platform, keep you logged in, and improve your experience. Here's how the different types of cookies work on y999game:
You can manage cookie preferences through your browser settings. Disabling essential cookies will prevent y999game from functioning correctly. Disabling analytics or preference cookies will reduce platform functionality but will not affect your ability to bet or withdraw.
y999game retains your personal data for as long as is necessary for the purpose for which it was collected, subject to the following minimum retention periods driven by legal and regulatory requirements:
When data is no longer required and the retention period has elapsed, y999game securely deletes or anonymises it. Anonymised data — where individual identity has been genuinely removed — may be retained indefinitely for statistical and platform improvement purposes.
As a y999game player, you have the following rights over your personal data. To exercise any of these rights, email support@y999game.biz with the subject line "Privacy Request". y999game will acknowledge your request within 24 hours and respond substantively within 30 days.
y999game is strictly an 18+ platform. We do not knowingly collect personal data from anyone under 18 years of age. If you are under 18, you must not register on y999game or use any of its services.
If a parent or guardian believes that their child under 18 has registered on y999game and provided personal data, please contact us immediately at support@y999game.biz. We will delete the account and all associated personal data as quickly as possible upon verification of the situation. Age verification checks are part of y999game's standard KYC process specifically to prevent underage use of the platform.
y999game implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. The key measures in place include:
No online platform can guarantee 100% security against all possible threats. If y999game becomes aware of a data breach that is likely to affect your rights and freedoms, we will notify you and take prompt remedial action. In the event of a security concern about your account, please contact support@y999game.biz immediately.
y999game may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable regulations, or improvements to how we communicate our data practices. When material changes are made, we will notify registered players via email and/or via a notice displayed on y999game.biz upon next login.
The "Last updated" date at the top of this page will always reflect the most recent revision. We encourage you to review this Privacy Policy periodically. Continued use of y999game after any updated Privacy Policy has been posted and notified constitutes your acceptance of those changes. If you do not accept the revised policy, you should contact us to discuss your options, which may include account closure and data deletion.
If you have any questions about this Privacy Policy, or if you want to exercise any of your data rights, the best way to reach y999game is by email. Our support team includes agents trained in handling privacy requests correctly and confidentially.
Email: support@y999game.biz
Subject line for privacy requests: "Privacy Request — [your username]"
Response time: Acknowledgement within 24 hours; substantive response within 30 days.
For urgent security matters (suspected account compromise, suspected data breach): use subject line "Urgent Security" for priority handling.
If you are not satisfied with y999game's response to a privacy complaint, you have the right to escalate the matter to the relevant data protection authority. y999game takes privacy complaints seriously and will always attempt to resolve them directly before any formal escalation becomes necessary.
Your trust is the foundation of everything y999game does. Here's how that trust is protected every day.
You've read our Privacy Policy. You know how y999game handles your data. Register now — your information is protected, your PKR transactions are secure, and your winnings are paid in minutes via Easypaisa or JazzCash.